Terms and Conditions (T&C) and Service Descriptions of Create Suxess – English Version
These Terms and Conditions apply to all contracts, services, products, and digital content offered and carried out under the brand "Create Suxess" by Dennis Lasch, Av. de la Catedral 6, 08002 Barcelona (Office), Spain / Carrer del Doctor Dou 12, 08001 Barcelona, Spain.
2. Contractual Partner
The contractual partner is Dennis Lasch, operating under the brand Create Suxess, located at Carrer del Doctor Dou 12, 08001 Barcelona, Spain. Office address: Av. de la Catedral 6, 08002 Barcelona, Spain. Email: mail@dennislasch.com, Phone: +34 676 78 69 36, +49 178 91 76 594, Website: www.createsuxess.com
3. Subject Matter of the Contract
The subject matter of the contract is the provision of the agreed services as specified in the offer, order confirmation, or individual agreement.
4. Scope of Services
The nature and scope of the owed services result from the offer, the service description, or an individual written agreement. Deviations and extensions may be agreed upon and confirmed individually. In special cases, an additional contract may be created if expressly agreed with the customer.
5. Conclusion of Contract
A contract is concluded by confirmation of the offer by the customer, by submitting a booking form, or by any other clear declaration of intent.
6. Compensation and Payment Processing
Unless otherwise agreed, billing is carried out via the platforms AbelFy or CopeCard under the reseller model. Stripe, Elopage, or invoicing through Holded may also be used. Invoices are payable without deduction within the period specified on the invoice. The payment processors used process personal data in accordance with the GDPR. Further information can be found in the privacy policy.
7. Term and Termination
The contract term depends on the product or individual agreement. Unless otherwise specified, the terms and termination periods stated in the “Service Description” apply.
8. Data Protection
The data protection regulations are an integral part of these T&C and are available at https://datenschutz.createsuxess.com.
9. Confidentiality
Both parties commit to maintaining confidentiality regarding all information obtained during the collaboration.
10. Data Provision by Create Suxess
The data required for service provision (e.g., leads) are purchased by Create Suxess and made available to the customer. Transfer occurs solely for use within the scope of the agreed services. In exceptional cases, the purchase of this data may be conducted on behalf of the customer. In such cases, the leads are considered the property of the customer and are subject to their data protection responsibility. Such a special arrangement requires written agreement via email.
11. Special Agreements
Individual arrangements, such as special terms, performance guarantees, or transfer of lead ownership, require written form (via email).
12. Final Provisions
German law applies to all contracts. Jurisdiction – as far as legally permissible – is Dortmund. The address of the competent court is: Amtsgericht Dortmund, Gerichtsstraße 22, 44135 Dortmund, Germany.
13. Right of Withdrawal
There is generally no right of withdrawal in B2B transactions. If a statutory right of withdrawal exists, the customer will be informed separately.
Service Description of Create Suxess Products
This overview contains the core products currently offered by Create Suxess. For products not listed here or agreed individually, a separate contract must be drawn up. Create Suxess reserves the right to further develop or adapt the product portfolio and individual service contents at any time. The version valid at the time of contract conclusion and individually agreed provisions remain unaffected and continue to apply unless otherwise agreed by both parties.
1. One-Hour Consultation
The one-hour consultation is a targeted, individual advisory service tailored to specific questions or strategic concerns of the customer. It is provided by a qualified member of the Create Suxess team. This service is particularly suitable for short-term clarifications or operational decisions. Billing is based on hourly rates, arranged in advance and at the agreed terms. No contractual commitment or termination is required, as this is a one-time service.
Summary:
Duration: 1 hour (by appointment)
Notice period: not required
Billing: per hour
Contractual obligation: none
2. Daily Rate Consultation
The daily rate consultation includes comprehensive support for up to eight consulting hours per day and is provided by the Create Suxess team. It enables in-depth strategic analyses, operational support, or intensive coaching in areas such as corporate structure, sales processes, or team development. The consultation may be distributed over multiple days if agreed in advance. Compensation is a flat daily rate. It is a single booking with no notice period.
Summary:
Duration: up to 8 hours
Notice period: not required
Billing: flat daily rate
Contractual obligation: none
3. Cold Calling Setup
This one-time setup includes the complete technical, procedural, and strategic preparation of a cold-calling system for the customer. It includes integration of relevant tools (e.g., Close CRM, Google Workspace), development of individualized call scripts, target group definition, and instruction in digital processes. The setup service is project-based and completed in 8 hours. Termination is excluded due to the nature of the service. GDPR-compliant implementation and adherence to the Create Suxess privacy policy are included.
Summary:
Duration: 8 hours
Notice period: not applicable (one-time service)
Billing: flat rate
Contractual obligation: none
Tools: Close CRM, Google Workspace, etc.
4. Cold Calling with 1,000 Connections
This package provides operational execution of a cold-calling campaign by the Create Suxess team. It includes up to 1,000 targeted contact attempts (e.g., by phone or voice message) to qualified contacts. The standard duration is three months. The contract then automatically renews monthly unless terminated with four weeks' notice to the end of the month. Additionally, a yearly contract or upfront payment can be agreed. Both options include discounted rates.
A contractually guaranteed delivery of exactly 1,000 calls is not promised. Such a guarantee may be agreed individually via email. Alternatively, an annual package with upfront payment and discount may be booked. Lead selection and processing follow the privacy agreement. Lead ownership remains with Create Suxess unless otherwise agreed in writing.
Summary:
Duration: standard 3-month term
Termination: 4 weeks’ notice to month’s end
Renewal: monthly automatic renewal
Guarantee: none (unless agreed via email)
Billing: monthly or annual package
Discount: possible with annual contract or prepayment
5. Upgrade by Additional 1,000 Calls
This product extends the basic “Cold Calling with 1,000 Connections” package and allows for booking additional call volumes. It is only valid in conjunction with an active main contract and follows the same term, billing, and termination terms. The same content, technical, and data protection terms apply as for the main product.
Summary:
Booking only with active main contract
Term: according to main contract
Billing: according to main contract
6. Community Memberships
Create Suxess operates topic-specific digital communities on the Skool platform. These include access to learning modules, group calls, expert forums, and exclusive content. Membership is contracted separately. All community offers are governed by specific rules laid out in a separate community agreement. Personal data is collected and processed according to the privacy policy at https://datenschutz.createsuxess.com.
Summary:
Platform: Skool
Access: learning modules, group calls, forums, content
Contractual obligation: separate
Privacy: https://datenschutz.createsuxess.com